/

Cloud Manage Services Pricing Plan

Best-in-Class Cloud Services in Cost-Friendly Packages for Your SME.

Features

Basic

$1700

Per Month

Silver

$2000

Per Month

Gold

$2300

Per Month

What is Included Infrastructure Monitoring,
24*7 Incident Monitoring & Resolution,
Basic Infra Changes
Infrastructure Monitoring,
24*7 Incident Monitoring & Resolution,
Basic Infra Changes,
Cost Optimization Suggestions.
Infrastructure Monitoring,
24*7 Incident Monitoring & Resolution,
Basic Infra Changes,
Cost Optimization Suggestions,
Cloud Custodian Compliance Monitoring.
Application Performance Monitoring
Support Hours P1 – 24*7 On Demand Basis
P2/P3/P4 - 12*5 Planned
P1 – 24*7 On Demand Basis
P2/P3/P4 - 12*5 Planned
P1 – 24*7 On Demand Basis
P2/P3/P4 - 12*5 Planned
SLA (Response Time) Critical Production: less than 1 hour
Critical Non-Production: up to 4 hours
Non-Critical: up to 8 hours
Critical Production: less than 1 hour
Critical Non-Production: up to 4 hours
Non-Critical: up to 8 hours
Critical Production: less than 1 hour
Critical Non-Production: up to 4 hours
Non-Critical: up to 8 hours
Service Credits As per Contract As per Contract As per Contract
Number of Infra Resources Included Up to 25 Up to 50 Up to 100
Setup Period Discovery – 1 Week
Planning – 1 Week
Implementation 1 -week
Discovery – 2 Week
Planning – 2 Week
Implementation 2 - week
Discovery – 2 Week
Planning – 2 Week
Implementation 3 -week
Support Mode Email, Chat, Messages, Dedicated Support Phone, 2 levels of escalation Email, Chat, Messages, Dedicated Support Phone, 2 levels of escalation Email, Chat, Messages, Dedicated Support Phone, 2 levels of escalation
Add On
(Hourly Cost Basis)
Email, Chat, Messages, Dedicated Support Phone, 2 levels of escalation Email, Chat, Messages, Dedicated Support Phone, 2 levels of escalation Email, Chat, Messages, Dedicated Support Phone, 2 levels of escalation